Privacy & Terms

At ASV Parking, your privacy is of the highest importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services.

Information We Collect

We may collect the following types of information:

• Contact information (name, email address, phone number, business name)
• Vehicle information when using our valet services
• Payment and billing information for contracted services
• Communication preferences and service requests

How We Use Your Information

We use your personal information to:

• Provide professional valet and parking management services
• Process service requests and proposals
• Communicate about your service appointments and events
• Send important updates regarding our services
• Improve our service quality and customer experience
• Process payments through secure third-party payment processors

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure third-party banking and payment systems to verify and process payments.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Service providers who assist in our operations (payment processors, insurance providers)
• Legal authorities when required by law
• Your venue or event organizer when coordinating parking services

Your Rights

You have the right to:

• Access your personal information we hold
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

Contact Us

If you have questions about our privacy practices or wish to exercise your rights, please contact us at info@asvparking.com or call (440) 724-2000.

By using ASV Parking's services, you agree to these Terms of Use. Please read them carefully before engaging our valet and parking management services.

Service Agreement

ASV Parking provides professional valet parking, parking lot management, and event parking services throughout Northeast Ohio. All services are subject to availability and must be scheduled in advance for events and private functions.

Liability and Insurance

ASV Parking is fully bonded and insured, carrying the industry's standard limits of coverage. While we take every precaution to ensure the safety and security of vehicles in our care, we recommend that vehicle owners maintain comprehensive insurance coverage. Our liability is limited to the terms outlined in our service agreements.

Service Standards

We commit to:

• Professional, uniformed attendants at all service locations
• Secure vehicle handling and parking procedures
• Courteous and efficient guest service
• 24/7 service availability for contracted locations
• Compliance with all local regulations and safety standards

Cancellation Policy

For event valet services, we require at least 72 hours notice for cancellations to avoid cancellation fees. Ongoing service agreements may have different terms as outlined in individual contracts.

Payment Terms

Payment terms are established in individual service agreements. We accept various payment methods and use secure third-party processors for all transactions. Late payments may be subject to additional fees as outlined in service contracts.

Modifications to Terms

ASV Parking reserves the right to modify these Terms of Use at any time. Updated terms will be posted on our website with the effective date. Continued use of our services after modifications constitutes acceptance of the updated terms.

Contact Information

For questions regarding these Terms of Use or our services, please contact us:

• Email: info@asvparking.com
• Phone: (440) 724-2000
• Service Area: Cleveland, OH and Northeast Ohio Region

Last Updated: January 2025